Last Updated: August 18, 2025
1. Purpose
The purpose of this policy is to ensure that TheAgencyFounder can maintain or rapidly resume critical business operations in the event of an unexpected disruption, including natural disasters, cyber incidents, system failures, or other emergencies. This policy also outlines our approach to disaster recovery (DR) for data, systems, and essential services.
2. Scope
This policy applies to:
- All employees, contractors, and third-party partners who support or access TheAgencyFounder’s information systems.
- All systems, applications, and data critical to business operations and service delivery, including those managed in partnership with Meta or other third parties.
3. Business Continuity Management (BCM) Overview
TheAgencyFounder has implemented a Business Continuity Management System (BCMS) to ensure service resilience and minimize downtime. BCM includes:
- Risk Assessment: Annual evaluation of potential threats and their impact on business operations.
- Business Impact Analysis (BIA): Identification of critical processes, dependencies, and recovery time objectives (RTOs).
- Continuity Strategies: Plans for remote work, alternate sites, and cloud-based infrastructure to maintain operational capacity.
- Training & Awareness: Annual staff training on business continuity protocols.
- Plan Testing: Semi-annual simulation exercises to validate readiness.
4. Disaster Recovery (DR) Procedures
TheAgencyFounder maintains a Disaster Recovery Plan (DRP) to restore technology systems and data in case of a major disruption. The DRP includes:
- Data Backups: Automated daily backups of critical systems, stored in secure, geographically diverse locations.
- System Redundancy: Use of cloud-based, fault-tolerant infrastructure to reduce single points of failure.
- Recovery Objectives:
- RTO (Recovery Time Objective): ≤ 24 hours for critical systems.
- RPO (Recovery Point Objective): ≤ 4 hours for critical data.
- Incident Response Integration: DR activities are coordinated with the Incident Response Team to ensure a seamless transition from emergency management to recovery.
5. Roles & Responsibilities
- BCM Coordinator: Oversees continuity planning, testing, and updates.
- IT & Security Team: Executes disaster recovery operations, maintains backup systems, and ensures security during recovery.
- Department Heads: Ensure their teams are trained and aware of continuity procedures.
6. Communication Plan
In the event of a disruption:
- Internal Notifications: Employees are informed via official communication channels (email, messaging platforms).
- External Notifications: Clients, partners (including Meta), and vendors are notified within 24 hours if service levels are impacted.
7. Review & Continuous Improvement
- This policy and related procedures are reviewed at least annually or after a significant incident.
- Post-incident reviews identify lessons learned and necessary improvements.